Danny Sullivan

Clear Airport Security Is Back, With All The Downsides

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The Clear airport security system that closed last year is back up and running at a new web site and under new ownership. Plus, it promises to honor the membership terms remaining for any previous members at the time the old program closed. That’s the good news. Bad? Clear still stupidly requires biometric registration for […]

How Does Southwest Airlines Issue Boarding Numbers? Sorry, That’s Confidential

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Yesterday, despite being a Southwest A-List member, I received my first “B” boarding number. Curious about why this happened — A-Listers are supposed to get the best “A” numbers — I asked Southwest. Sorry, that’s “proprietary” and “confidential” information, I was told. Wow. Who’d have thought the order that Southwest hands out boarding passes was […]

Southwest Airlines Flying Tips

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I’ve been flying Southwest Airlines for about a year now. It’s been quite a change for me. I spent years flying mostly long-haul international flights from when I lived in Britain to the United States. Now most of my flying is short hops between Orange County’s John Wayne Airport and San Jose. Southwest runs a […]

Remembering My Big Trip Of 1996

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Just over ten years ago, my wife Lorna and I sold most of what we owned, shipped it back to her native Britain and spent the next four months traveling from California to Alaska to Western Canada and then down through the Western United States to where we started. We then said goodbye to our long suffering sub-compact Ford […]

Having An Iris Scan To Clear Immigration At Heathrow

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When I came back to England from Miami in July, I was given a flyer for the new IRIS program that the UK Home Office is using for passport control. It promised that I could enroll by having my eyes scanned in a few minutes, which would then allow me to use a special booth […]